Kettle OnNever lose another job to voicemail.
Kettle On answers every call in your business name, 24/7. It books the job and texts you the details. You keep working, and the work keeps coming in.
This is what your customers hear.
Press play to follow a real-style after-hours call, line by line.
Kettle On: Good evening, Patel Plumbing & Heating, how can I help?
Caller: Hi, I've got water coming through the ceiling from the bathroom.
Kettle On: Right, let's get that sorted. Is it coming through fast, or a slow drip?
Caller: Fairly fast, to be honest.
Kettle On: I'll mark that as urgent and get the engineer to call you back in the next ten minutes. Can I take your name and postcode?
Text to you: 🚨 URGENT leak, Sarah, LE4 6. Call back now: 07…
This is an example. On your demo we'll use your own business name.
It knows the job before you pick up the van keys.
Each receptionist is set up with the jobs, emergencies and questions your trade gets every day.
For plumbers
- Sorts emergency leaks from routine jobs like taps, toilets and bathrooms
- Gives safe first steps, like finding the stopcock
- Takes the postcode so you can plan your route
- Sends a text the second something urgent comes in
For electricians
- Tells power cuts and burning smells apart from quotes for sockets and lighting
- Books EICRs, rewires and EV charger surveys
- Asks the right questions about the property
- Puts landlord and agent enquiries into a list for you
For heating engineers
- Spots no-heat and no-hot-water calls, and anyone vulnerable at home
- Books boiler services and landlord gas safety checks
- Takes the boiler make and the fault code
- Picks up the winter rush without you working late
For roofers
- Takes storm damage, leak and missing-tile calls
- Books survey visits and collects the address and access details
- Asks for photos so you can price faster
- Copes with the spike in calls after bad weather
For locksmiths
- Lock-outs answered 24/7, so the job isn't lost to the next number
- Takes the location and the door type straight away
- Books lock changes and security upgrades
- Passes emergencies to you live
Live in about a week. We do the heavy lifting.
There's nothing to install and no tech to learn.
A 30-minute chat
We learn your services, your prices, your area, your hours and what counts as an emergency for you.
We build and test it
Your receptionist uses your business name. You ring it, listen, and we tweak it until you're happy.
Divert and relax
Forward missed or after-hours calls to it. Every call is answered and summarised. We keep fine-tuning it each month.
Same phone. Very different week.
Without Kettle On
- Calls ring out while you're on the tools
- Callers hang up on voicemail and ring the next number
- You spend evenings ringing people back
- Weekend emergencies go to competitors
- Notes end up on scraps of paper
With Kettle On
- Every call answered in your business name
- Jobs booked while the customer is still on the line
- A tidy text summary of every call
- Urgent calls passed straight to you
- Your evenings back
What are missed calls costing you?
Put in your own numbers. These are estimates, not promises.
Simple, honest pricing.
Monthly rolling with 30 days' notice. The setup fee covers building and testing your receptionist.
Brew Break
For sole traders who just need every call caught
- 24/7 answering in your business name
- Messages and call-backs by text and email
- Urgent calls flagged
- Your FAQs, area and hours
Full Shift
For busy trades who want jobs booked, not just messages taken
- Everything in Brew Break
- Books straight into your calendar
- Live transfer for emergencies
- Monthly call review and tuning
Whole Crew
For teams with several engineers and vans
- Everything in Full Shift
- Multiple numbers, engineers and diaries
- Links to your job software
- Review requests and quote follow-ups
A Leicester business, not a faceless app.
Kettle On Desk Ltd is based in Leicester. You deal with the person who builds your receptionist.
One person to call
Anil sets you up and looks after your account. Ring or text 07777 488869.
Built for trades
It's made for people on the tools, not office call centres. Plain English and no jargon.
Your data stays yours
UK GDPR-minded and clear about what we store. Cancel at any time and we'll delete it on request.
Questions trades ask us
Will callers know it's not a person?
It sounds natural and uses your business name. If someone asks, it's honest that it's an assistant. Most callers just want the job booked.
Do I need a new number?
No. Keep your mobile or landline and divert missed or after-hours calls. We can also give you a new local number if you'd like one.
What about real emergencies?
You decide what's urgent. Those calls can come straight through to you, or you get an instant text.
Is there a contract?
No. Plans are monthly rolling with 30 days' notice.
Does it work with my calendar or job app?
Full Shift books into Google or Outlook calendars. Whole Crew can link to popular trade job software. Ask us about yours.
How quickly can I be live?
Usually within a week of our first chat. Your free demo is normally ready within 24 hours.
What does the demo cost?
Nothing. We build a demo with your business name, you ring it, and you decide.
Hear it with your own business name.
Tell us a bit about your business. We'll build a demo receptionist for you, usually within 24 hours, and send you the number to ring.
📞 07777 488869 (call or text)
✉️ contact@kettleondesk.co.uk
📍 Leicester, Leicestershire